Revocation policy for a contract for the supply of digital content that is not delivered on a physical device
1. Revocation Policy
A customer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his independent professional activity.
2. Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract. In order to exercise your right of withdrawal, you must inform us by sending an e-mail to [email protected] of your decision to withdraw from this contract. In order to comply with the cancellation period, it is sufficient to send the notification of your decision to exercise your right of cancellation before the end of the cancellation period.
3. Consequences of the revocation
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from you choosing a method of delivery other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notification of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise by you, and in no event will you be charged for this refund.
4. Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of digital content which are not pre-fabricated and for the production of which an individual selection or determination by the customer is decisive or which are clearly tailored to the personal needs of the customer.
The right of revocation expires prematurely if we have only begun to execute the contract after you have given your explicit consent and at the same time confirmed your knowledge that you lose your right of revocation with the beginning of the performance of the contract on our part. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.